Arabic Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities within the international outsourcing industry, ensuring our candidates find success in dynamic, professional environments.

Job Overview

We are currently seeking a motivated professional for an Arabic Speaking Customer Support Specialist position in Greece. This role is a fantastic opportunity for those looking to excel in the outsourcing (BPO) sector while enjoying one of the most vibrant lifestyle destinations in Europe.

Key Responsibilities

• Deliver exceptional technical and administrative support to global clients within the outsourcing (BPO) industry.
• Provide expert sales guidance and business development support to enhance user experience.
• Act as a primary point of contact for Arabic-speaking customers, ensuring resolution of inquiries with precision.
• Maintain high service standards while navigating diverse digital platforms and CRM tools.
• Collaborate with international teams to meet and exceed performance-based KPIs.
• Apply strong interpersonal skills to build long-term trust and rapport with a diverse client base.
• Utilize your native-level language skills to bridge communication gaps for global brands.

Requirements

• Fluency in Arabic
• Very good command of English
• Communication skills
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our many jobs in Greece means more than just a career step; it is an immersion into a rich cultural tapestry. Greece offers an enviable Mediterranean lifestyle, characterized by year-round sunshine, historic landmarks, and a welcoming, laid-back atmosphere that perfectly balances work and personal well-being.

When you choose to relocate to Greece for an Arabic-speaking job, you are choosing world-renowned cuisine, vibrant nightlife, and a high quality of life. Whether you are walking through the streets of Athens or exploring the coastal beauty of Greece, you will find that living in Greece provides a unique experience that combines professional growth in the BPO sector with an unparalleled standard of living.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in an Arabic Speaking Customer Support Specialist position in Greece, we encourage you to Apply Now. Our team at Mercier Consultancy Group looks forward to reviewing your application and supporting you through your transition. Best regards, The Recruitment Team at Mercier Consultancy Group.