Spanish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the outsourcing (BPO) industry. We specialize in facilitating seamless career transitions for professionals seeking high-impact roles, ensuring that every candidate finds their place within a global, multicultural business environment.

Job Overview

We are currently seeking talented individuals for a Spanish Speaking Customer Support Specialist position in Greece within a leading BPO organization. This is an exceptional opportunity to advance your career by providing high-level support in a fast-paced environment while enjoying the unique benefits of living and working in beautiful Athens.

Key Responsibilities

• Deliver premium support to international clients via phone, email, and live chat channels.
• Ensure high-quality customer experience through proactive issue resolution and professional communication.
• Review, process, and analyze data to support AI initiatives and ensure compliance within the BPO framework.
• Maintain accurate customer records and update internal systems according to company standards.
• Collaborate with international teams to optimize service delivery and operational efficiency.
• Identify trends in customer inquiries and provide feedback to improve internal processes.
• Participate in ongoing training to maintain product knowledge and service excellence.

Requirements

• Native or fluent Spanish (spoken and written)
• Fluency in Catalan
• Command of English
• Communication skills
• Analytical thinking

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career through one of our Spanish-speaking jobs means embracing the vibrant lifestyle of Greece. Greece offers an unparalleled quality of life, where ancient history meets a modern, Mediterranean culture under the brilliant Aegean sun. Whether you are exploring the historic streets of Athens or enjoying the welcoming local culture, Greece is the ideal destination for those seeking both professional growth and personal enrichment.

Beyond the professional advantages, living in Greece provides a gateway to some of the world's best cuisine, stunning coastal landscapes, and a friendly, inclusive society. Our comprehensive relocation support ensures that your transition to this beautiful country is stress-free, making your pursuit of the Spanish Speaking Customer Support Specialist position in Greece a life-changing experience. Join the community of international professionals discovering the best jobs in Greece today.

How to Apply

If you are ready to take the next step in your career and experience life in Athens, we invite you to click the Apply Now button to submit your application. Our recruitment team at Mercier Consultancy Group is eager to discuss this exciting opportunity with you. Start your journey toward one of the most rewarding Spanish-speaking jobs in Europe today.