Dutch Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading global brands. We specialize in facilitating high-level career moves, ensuring that our professionals find their ideal Dutch Speaking Customer Support Specialist position in Greece through a seamless and supportive process.

Job Overview

We are currently seeking a talented individual to join a major streaming platform’s support team, representing one of the most exciting opportunities among current jobs in Greece. If you are a media enthusiast looking for a vibrant career in the Customer Support Services industry, this role offers the perfect platform to combine your language skills with your passion for digital entertainment.

Key Responsibilities

• Provide high-quality support to Dutch-speaking subscribers of a leading global streaming platform.
• Assist customers with account-related inquiries via live chat and telephone communication channels.
• Troubleshoot technical streaming issues to ensure a seamless viewing experience for all users.
• Resolve billing and payment-related queries with precision and professional empathy.
• Maintain accurate records of customer interactions within the specialized CRM system.
• Stay updated on the latest service features and streaming content to better advise subscribers.
• Work collaboratively within a diverse team to uphold the high standards of Customer Support Services.

Requirements

• Excellent Dutch language skills
• Fluency in English
• Good communication skills
• Computer knowledge
• Strong problem-solving mindset with a passion for media and entertainment.
• Ability to thrive in a fast-paced Customer Support Services environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle by securing one of the most sought-after Dutch-speaking jobs in Europe. Living in Greece offers a unique blend of ancient history and modern energy, where the year-round sunshine and vibrant coastal culture create an unmatched quality of life for expatriates settling in for a Dutch Speaking Customer Support Specialist position in Greece.

Beyond the workplace, Greece welcomes you with world-renowned cuisine, a rich social calendar, and breathtaking landscapes. Whether you are exploring the historic streets or enjoying the local hospitality, relocating to Greece with our comprehensive concierge support ensures that your transition is smooth, allowing you to focus on enjoying everything this beautiful country has to offer.

How to Apply

Are you ready to take the next step in your career and experience the charm of Southern Europe? Click "Apply Now" to submit your application and join our team in Athens. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group network.