Dutch Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations across the European BPO sector. We pride ourselves on facilitating seamless career transitions, ensuring that our candidates find both professional growth and personal fulfillment in their new roles.

Job Overview

We are currently scouting for a talented professional to join our team in a Dutch Speaking Customer Support Specialist position in Greece. This hybrid role within the Customer Support Services industry focuses on delivering elite assistance for cutting-edge home technology, making it one of the most exciting Dutch-speaking jobs available in the current market.

Key Responsibilities

• Deliver premium assistance to customers regarding complex home technology products.
• Manage diverse inbound communication channels, including calls, live messages, and professional emails.
• Execute detailed technical troubleshooting to resolve product-related concerns effectively.
• Navigate administrative databases to accurately process and track customer warranty claims.
• Maintain high standards of service quality in the Customer Support Services sector to ensure customer satisfaction.
• Collaborate with cross-functional teams to escalate and resolve recurring technical inquiries.
• Stay updated on the latest product specifications to provide precise guidance to end-users.

Requirements

• Native or fluent Dutch (spoken and written)
• Valid EU passport (mandatory)
• Excellent writing and verbal communication skills in Dutch and English
• Strong attention to detail
• Technical troubleshooting and problem-solving skills
• A passion for technology and delivering exceptional customer experiences

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of the many available jobs in Greece means choosing a lifestyle defined by sunshine, ancient history, and a vibrant social culture. Living in Greece offers you the unique opportunity to balance a demanding career with the legendary Mediterranean way of life, where the sea is always within reach and the atmosphere is consistently welcoming.

Relocating to Greece is a life-changing decision that provides a superior quality of life, world-famous cuisine, and an affordable cost of living. Whether you are exploring historic landmarks or enjoying an evening in a local taverna, you will quickly find that Greece is the perfect backdrop for both personal and professional growth.

How to Apply

If you are ready to elevate your career and join a dynamic environment, we invite you to click Apply Now and start your journey with Mercier Consultancy Group. Our recruitment team looks forward to reviewing your application for this Dutch Speaking Customer Support Specialist position in Greece.