Norwegian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing solutions, we specialize in placing professionals in high-impact roles that facilitate global growth and service excellence.

Job Overview

We are currently seeking a talented individual for the Norwegian Speaking Customer Support Specialist position in Greece. This is an exceptional opportunity for a professional to join a leading team in the Customer Support Services industry, where you will provide high-level assistance to international users while enjoying the vibrant lifestyle of Athens among our many available jobs in Greece.

Key Responsibilities

• Provide world-class support to customers regarding technical inquiries for home technology products.
• Manage communication via phone, email, and live messaging platforms to ensure customer satisfaction.
• Execute efficient technical troubleshooting to resolve user issues promptly.
• Process warranty claims and product returns in accordance with company policies.
• Maintain accurate records of customer interactions within our CRM system.
• Contribute to the excellence of our Customer Support Services operations through proactive problem solving.
• Collaborate with international teams to improve service delivery and product knowledge.

Requirements

• Native or fluent Norwegian (spoken and written)
• Excellent writing and verbal communication skills in Norwegian
• Excellent writing and verbal communication skills in English
• Strong attention to detail
• Good technical troubleshooting skills
• Relevant experience in the Customer Support Services industry is considered a strong asset.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Norwegian-speaking jobs means immersing yourself in the rich culture and sunny Mediterranean climate that makes Greece a top destination for professionals. Living in Greece offers a unique blend of ancient history and modern city life, ensuring your time outside of the office is as rewarding as your career.

Our comprehensive relocation support ensures your move to Greece is seamless and stress-free. Whether you are enjoying the exquisite local cuisine or exploring the vibrant neighborhoods of Athens, you will quickly find that the quality of life in Greece is second to none, making it the perfect backdrop for your next career move.

How to Apply

If you are ready to elevate your career within the Customer Support Services industry, we invite you to submit your application today. Join our team by clicking Apply Now to begin your journey with Mercier Consultancy Group.