Polish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading organizations across Europe. We specialize in facilitating high-caliber opportunities within the competitive Customer Support Services sector, ensuring both our clients and candidates achieve long-term excellence.

Job Overview

We are currently seeking a talented professional for a Polish Speaking Customer Support Specialist position in Greece. This role offers the unique chance to advance your career while living in one of the most vibrant locations for Jobs in Greece, providing world-class assistance for cutting-edge home technology devices.

Key Responsibilities

• Deliver exceptional customer support services for high-end home technology products.
• Manage incoming customer inquiries efficiently via phone, email, and digital messaging platforms.
• Perform expert-level technical troubleshooting to resolve device-related issues.
• Process warranty claims accurately and in compliance with company policies.
• Provide personalized product recommendations to enhance the overall customer experience.
• Maintain detailed records of customer interactions within the support database.
• Ensure high satisfaction levels by maintaining a professional and helpful tone at all times.
• Participate in comprehensive product training to stay updated on the latest technology features.

Requirements

• Native or fluent Polish (spoken and written)
• Excellent writing and verbal communication skills in Polish
• Excellent writing and verbal communication skills in English
• Strong attention to detail
• Good technical troubleshooting skills
• Ability to thrive in a fast-paced Customer Support Services environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of the most sought-after Polish-speaking jobs in Athens allows you to experience the magnificent Mediterranean lifestyle firsthand. Greece offers an unparalleled combination of ancient history, sun-drenched beaches, and a vibrant social scene that makes it a world-class destination for professionals relocating from across the globe.

Beyond the career growth, living in Greece provides a high quality of life characterized by world-renowned culinary experiences and a warm, welcoming culture. Whether you are exploring the historic landmarks or enjoying the coastal beauty, your time in Greece will be defined by an exceptional work-life balance in a stunning setting.

How to Apply

If you are ready to take the next step in your career with this Polish Speaking Customer Support Specialist position in Greece, we encourage you to submit your application today. Join the Mercier Consultancy Group network and unlock your potential in a dynamic international environment. Click the Apply Now button to start your journey with us.