Turkish Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the vibrant landscape of international business.

Job Overview

We are currently seeking a dynamic professional for a Turkish Speaking Customer Expert position in Greece, representing a major name in the global Airlines / Aviation industry. This is an exceptional opportunity to advance your career through one of our premier Turkish-speaking jobs, providing high-touch support to travelers in a fast-paced, international aviation environment.

Key Responsibilities

• Deliver professional customer support for a leading airline, serving as a primary point of contact for passengers.
• Manage and resolve complex passenger inquiries regarding flight bookings, travel policies, and service adjustments.
• Execute ticket issuance, rebooking procedures, and itinerary modifications with precision.
• Maintain accurate passenger records and documentation within the airlines' internal systems.
• Clearly interpret and explain intricate fare rules and baggage policies to international travelers.
• Utilize advanced aviation software and platforms to ensure seamless travel experiences.
• Collaborate with international teams to troubleshoot flight disruptions and provide proactive solutions.

Requirements

• High level of fluency in Turkish
• Good communication skills in English
• Customer service experience
• EU/Schengen passport or Greek residence permit

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Securing one of our jobs in Greece offers you the chance to experience a world-renowned lifestyle defined by history, breathtaking landscapes, and a Mediterranean climate. As you embrace your new Turkish Speaking Customer Expert position in Greece, you will enjoy the warmth of the local culture and the unique charm of a country where modern business meets ancient heritage.

From the exquisite Mediterranean cuisine to the unparalleled quality of life, Greece serves as the perfect backdrop for your professional growth. With our dedicated relocation support, moving to Greece is a seamless transition, allowing you to focus on building a successful career within the aviation sector while enjoying all that life in Greece has to offer.

How to Apply

If you are ready to elevate your career and join a premier aviation support team in one of Europe’s most iconic locations, we invite you to apply now. Take the next step toward your future with Mercier Consultancy Group today.