Greek Speaking Consumer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations in the BPO and Customer Support Services sectors. We are dedicated to providing seamless career transitions and fostering professional growth for candidates seeking exceptional opportunities across Europe.

Job Overview

We are currently looking for a talented professional to join our team in an exciting Greek Speaking Consumer Expert position in Greece. This role serves as the primary point of contact for high-value consumers, offering the perfect chance to build your career in the dynamic Customer Support Services industry while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Act as the primary point of contact for consumer inquiries regarding a leading tobacco brand.
• Manage high-quality support interactions across phone, email, and live chat channels.
• Resolve complex consumer issues with precision, ensuring a consistently positive brand experience.
• Demonstrate full ownership of consumer cases from inception to resolution.
• Maintain a proactive and positive attitude while representing the brand professionally.
• Collaborate with internal teams to streamline consumer support processes.
• Utilize company software and CRM tools to accurately document and track consumer interactions.

Requirements

• Fluency in Greek
• Very good use of English
• Communication skills
• Problem-solving mentality
• Tech savviness
• Commitment to delivering excellence in the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Professional training and development within a multinational environment.

Life in Greece

Embracing one of the most sought-after jobs in Greece means enjoying a world-class climate, a vibrant culture, and historical landmarks at your doorstep. Greece offers a unique blend of modern urban living and stunning coastal scenery, providing an unmatched backdrop for your professional journey.

By securing one of our available Greek-speaking jobs, you gain access to a superior quality of life, legendary Mediterranean cuisine, and a welcoming expat community. If you are looking to advance your career in Greece while living in one of the most beautiful countries in the world, this is your opportunity.

How to Apply

If you are ready to excel in a Greek Speaking Consumer Expert position in Greece, we invite you to join our network. Please click Apply Now to start your journey with Mercier Consultancy Group. We look forward to reviewing your application.