German Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with elite organizations across Europe. We specialize in sourcing candidates for high-impact roles, ensuring that our partners in the Customer Support Services industry maintain the highest standards of excellence.

Job Overview

We are currently seeking a motivated professional for a German Speaking Customer Support Specialist position in Greece. This is a unique opportunity to join a world-class team, providing premium support for a luxury motorcycle brand while enjoying one of the most exciting German-speaking jobs available in the Mediterranean today.

Key Responsibilities

• Deliver exceptional customer service experiences for a prestigious premium motorcycle brand.
• Manage and resolve customer feedback with professionalism and emotional intelligence.
• Nurture potential leads by providing comprehensive product information and value-driven communication.
• Perform technical troubleshooting for connected services and digital brand features.
• Maintain high-quality standards while engaging with high-value clients within the Customer Support Services industry.
• Collaborate with cross-functional teams to streamline service processes and enhance brand loyalty.
• Document all client interactions accurately within the internal database system.

Requirements

• Excellent German language skills
• Very good English communication skills
• Previous customer service experience
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our Jobs in Greece provides you with the perfect balance of professional growth and an enviable Mediterranean lifestyle. Greece offers a vibrant culture, stunning historical landmarks, and a sunny climate that invites you to explore the beauty of the Aegean coast during your downtime.

Beyond the workplace, Greece is renowned for its world-class cuisine and relaxed pace of life, significantly enhancing your personal well-being. By securing a German Speaking Customer Support Specialist position in Greece, you gain the chance to immerse yourself in this rich cultural environment while benefiting from a seamless transition supported by our relocation experts. Discover why so many professionals are choosing to elevate their careers in Greece.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of Athens, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you start your journey with Mercier Consultancy Group.