Arabic Speaking Customer Support and Sales Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations in the outsourcing and BPO sector. We are dedicated to facilitating career growth by placing exceptional professionals into high-impact roles across the most dynamic business hubs in Europe.

Job Overview

We are currently seeking a talented individual for an Arabic Speaking Customer Support and Sales Specialist position in Greece. This pivotal role within the outsourcing industry offers a unique opportunity to provide excellence in service and sales support while building your professional footprint through diverse and challenging jobs in Greece.

Key Responsibilities

• Deliver professional support and sales solutions via phone, chat, and email to clients and business partners.
• Identify and resolve customer inquiries with a high degree of empathy and efficiency within a BPO framework.
• Utilize a customer-oriented mindset to upsell and cross-sell services based on specific client needs.
• Execute complex troubleshooting and technical support tasks as required by the project scope.
• Manage and annotate content accurately to support AI-driven business processes.
• Maintain high-quality service standards and meet performance KPIs defined by the outsourcing center.
• Collaborate with international teams to ensure seamless service delivery across different time zones.

Requirements

• Native or fluent Arabic (spoken and written)
• Fluency in Farsi
• Very good command of English
• Strong communication skills
• Analytical thinking
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece means embracing a world-class Mediterranean lifestyle defined by breathtaking sunshine, rich history, and a vibrant social culture. Living and working in Greece allows you to experience the perfect balance of professional development and a relaxed, sunny environment that is unmatched in Europe.

Beyond the professional benefits, the high quality of life in Greece is complemented by exquisite culinary experiences and a warm, welcoming community. We encourage professionals seeking Arabic-speaking jobs to consider the long-term advantages of building a career in Greece, where history meets the modern outsourcing industry.

How to Apply

If you are ready to take the next step in your career and join a dynamic environment in the heart of Europe, we invite you to click "Apply Now" and submit your application for this Arabic Speaking Customer Support and Sales Specialist position in Greece. Mercier Consultancy Group looks forward to supporting you in your next professional journey.