Kazakh Speaking Customer Support and Tech Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals pursuing prestigious English-speaking jobs and international career growth across the continent.

Job Overview

We are currently seeking a motivated professional for a Kazakh Speaking Customer Support and Tech Specialist position in Greece. This hybrid role within the Customer Support Services industry offers a unique opportunity to provide high-level technical assistance and exceptional customer experiences to a global audience from our modern Athens hub.

Key Responsibilities

• Provide high-quality technical and customer support to clients via phone, email, and chat.
• Troubleshoot technical inquiries and guide users through complex digital processes effectively.
• Maintain a professional and empathetic tone while representing the brand in the Customer Support Services industry.
• Document all interactions accurately within our internal tracking systems.
• Collaborate with international team members to resolve escalations and improve service protocols.
• Participate in ongoing training sessions to stay updated on product features and service standards.
• Ensure high levels of customer satisfaction by delivering timely and accurate resolutions.

Requirements

• Fluency in Kazakh language
• Very good command of English
• Strong communication skills
• Analytical thinking
• Computer literacy
• Native or fluent English (spoken and written)
• Ability to thrive in a hybrid, multinational work environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece means embracing a lifestyle where ancient history meets modern coastal living. You will enjoy the legendary Mediterranean climate, characterized by year-round sunshine and a vibrant social culture that makes Greece an ideal destination for expatriates looking to build a career while experiencing a high quality of life.

Beyond the stunning architecture and world-famous cuisine, living in Greece offers a unique chance to balance professional development with a relaxed, welcoming environment. With our dedicated relocation support, your transition to life in Greece will be smooth, allowing you to focus on your new role and explore everything this incredible country has to offer.

How to Apply

If you are ready to elevate your career with a Kazakh Speaking Customer Support and Tech Specialist position in Greece, we encourage you to click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile and welcoming you to our team.