Serbian Speaking Customer Support and Tech Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the industry, we pride ourselves on facilitating career-defining opportunities for professionals seeking to advance their expertise in the Customer Support Services sector.

Job Overview

We are currently looking for motivated individuals to join our team as a Serbian Speaking Customer Support and Tech Specialist position in Greece. This hybrid role is perfect for those seeking to leverage their linguistic abilities while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece.

Key Responsibilities

• Provide high-quality customer support services for international clients via phone, email, and chat.
• Troubleshoot technical issues with efficiency and precision to ensure maximum client satisfaction.
• Assist with sales-related inquiries, offering tailored solutions that align with client requirements.
• Maintain detailed and accurate logs of all interactions within the Customer Support Services database.
• Collaborate with cross-functional teams to resolve complex technical concerns promptly.
• Uphold the brand standards of our partners through professional and empathetic communication.
• Continuously update your knowledge base regarding service offerings and technical updates.

Requirements

• Fluency in Serbian language
• Very good command of English
• Strong communication skills
• Analytical thinking
• Computer literacy

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embarking on one of our Serbian-speaking jobs means experiencing the vibrant culture and historic beauty of Greece. With its legendary sunny weather, stunning coastline, and welcoming Mediterranean atmosphere, Greece offers an unparalleled quality of life for international professionals.

Beyond the workplace, you will enjoy world-renowned cuisine and a rich social environment that makes Greece the perfect place to build your future. Join the community of professionals thriving in this Serbian Speaking Customer Support and Tech Specialist position in Greece today.

How to Apply

If you are ready to elevate your career with one of the most exciting Serbian-speaking jobs available today, click "Apply Now" to submit your application to Mercier Consultancy Group. We look forward to guiding you through your relocation and start in your new role.