Ukrainian Speaking Customer Support and Tech Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on our commitment to excellence and our ability to facilitate career-defining opportunities for professionals seeking high-impact roles within the global Customer Support Services sector.

Job Overview

We are currently seeking a motivated professional for a Ukrainian Speaking Customer Support and Tech Specialist position in Greece. This role is a fantastic opportunity for those looking to advance their career in the Customer Support Services industry while enjoying a vibrant hybrid work model in the heart of Athens.

Key Responsibilities

• Provide high-quality technical assistance and customer support to international users via phone, chat, and email.
• Deliver professional sales guidance to ensure customer satisfaction and account growth.
• Execute content moderation duties to maintain a safe and professional environment for all users.
• Resolve complex technical issues with analytical precision while adhering to company quality standards.
• Collaborate effectively within a diverse, multinational team to optimize support workflows.
• Participate in ongoing professional training sessions to stay updated on the latest service technologies.

Requirements

• Fluency in Ukrainian language
• Very good command of English
• Strong communication skills
• Analytical thinking
• Computer literacy
• Demonstrated passion for the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing a career in Greece offers a unique blend of ancient heritage and modern Mediterranean living. With its world-renowned climate and welcoming culture, Greece remains one of the most desirable destinations for professionals seeking a high quality of life. Whether you are enjoying the vibrant nightlife in Athens or exploring the coastal beauty of Greece, you will find a perfect balance between work and leisure.

Beyond the professional advantages, living in Greece provides an unparalleled lifestyle characterized by exceptional cuisine and a relaxed, social atmosphere. By joining our team for this Ukrainian-speaking job, you will immerse yourself in the culture of Greece while advancing your professional journey in one of the most stable economies in the region.

How to Apply

If you are ready to take the next step in your career and join a dynamic team of professionals in Athens, we invite you to apply now. Your path to excellence begins here with Mercier Consultancy Group.