Icelandic Speaking Customer Support and Sales Professional

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the outsourcing (BPO) industry. We pride ourselves on our global reach and our ability to facilitate seamless career transitions for professionals seeking to advance their careers while experiencing the vibrant professional landscape of Southern Europe.

Job Overview

We are currently looking for motivated individuals to join our team in Athens for an Icelandic Speaking Customer Support and Sales Professional position in Greece. This pivotal role within the outsourcing (BPO) sector allows you to leverage your language skills while driving excellence in customer service and sales growth within an international environment.

Key Responsibilities

• Provide high-quality support to Icelandic-speaking customers via phone, email, and chat.
• Identify customer needs and offer tailored solutions to drive sales and ensure service excellence.
• Maintain a deep understanding of company products and services to assist clients effectively within a fast-paced BPO environment.
• Achieve individual and team-based targets consistently to support organizational business growth.
• Handle customer inquiries with professionalism, ensuring high levels of satisfaction and retention.
• Collaborate with international teams to refine service processes and optimize communication workflows.
• Utilize internal CRM systems to accurately track customer interactions and sales progress.

Requirements

• Fluency in Icelandic
• Very good command of English
• Strong communication skills
• Customer-oriented mindset
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace a world-class lifestyle by securing one of the most exciting Icelandic-speaking jobs in Europe. Greece offers an unparalleled quality of life, where ancient history meets modern coastal living, allowing you to enjoy endless sunshine, vibrant city life, and a welcoming culture that makes Greece a top destination for expatriates.

Our comprehensive support ensures that your move to Greece is effortless, allowing you to focus on your career in the thriving BPO industry. From world-renowned Mediterranean cuisine to the relaxed pace of life, Greece provides the perfect backdrop to balance professional success with personal exploration, making it the ideal location for your next career move.

How to Apply

If you are ready to take the next step in your career with an Icelandic Speaking Customer Support and Sales Professional position in Greece, we encourage you to click the 'Apply Now' button to submit your application to Mercier Consultancy Group. Join us and discover why so many professionals choose to build their future through our exclusive Jobs in Greece opportunities. We look forward to hearing from you.