Hindi Speaking Customer Support and Sales Professional

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the outsourcing and BPO sector. We pride ourselves on our deep expertise in European labor markets, consistently delivering high-quality staffing solutions for industry leaders seeking bilingual professionals for jobs in Greece.

Job Overview

We are currently seeking a dynamic Hindi Speaking Customer Support and Sales Professional for a prestigious BPO client based in Athens, Greece. This hybrid role is designed for ambitious individuals looking to excel in a multinational outsourcing environment while engaging with customers on a global scale.

Key Responsibilities

• Deliver exceptional customer service via phone, email, and chat within a professional BPO environment.
• Manage end-to-end customer inquiries with a focus on high-quality service and timely resolution.
• Identify and recommend suitable product solutions to meet client needs, driving sales performance.
• Maintain accurate records of customer interactions within the company database.
• Collaborate with cross-functional teams to improve overall service quality and customer satisfaction.
• Participate in ongoing professional training to stay updated with industry-leading outsourcing practices.
• Achieve individual and team KPIs in a fast-paced, goal-oriented support and sales position.

Requirements

• Native or fluent English (spoken and written)
• Valid EU passport (mandatory)
• Fluency in Hindi
• Very good command of English
• Strong communication and interpersonal skills
• Customer-oriented mindset
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our English-speaking jobs in Greece offers you a unique opportunity to experience a Mediterranean lifestyle like no other. With its rich historical heritage, stunning coastlines, and world-renowned sunny climate, Greece provides an unparalleled backdrop for both your personal and professional development.

Beyond the vibrant local culture and exquisite gastronomy, working in Athens allows you to enjoy a high quality of life while advancing your career in the thriving BPO industry. We invite you to embrace this opportunity to thrive in the heart of Greece while securing your professional future with a top-tier role.

How to Apply

If you are ready to take the next step in your career with this Hindi Speaking Customer Support and Sales Professional position in Greece, we encourage you to submit your application today. Click 'Apply Now' to join a team that values your skills and potential. The team at Mercier Consultancy Group looks forward to reviewing your profile.