Swedish Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations within the global BPO sector. We pride ourselves on our boutique approach, ensuring every candidate finds a role that elevates their career while providing unparalleled support throughout the transition process.

Job Overview

We are currently seeking talented professionals for a Swedish Speaking Customer Support and Digital Expert position in Greece, set within a dynamic, high-growth outsourcing environment. This role is perfect for those looking to kickstart their career with jobs in Greece while leveraging their language skills in a sophisticated BPO setting that offers a modern, hybrid work-life balance.

Key Responsibilities

• Deliver exceptional customer and technical support to users in the Swedish market via various communication channels.
• Analyze and identify customer needs to provide tailored solutions within the outsourcing framework.
• Contribute to specialized content moderation initiatives to ensure digital safety and platform integrity.
• Participate in innovative AI-related data projects to improve service accuracy and user experience.
• Maintain high levels of service quality in line with the rigorous standards of the BPO industry.
• Collaborate with cross-functional teams to resolve complex digital inquiries efficiently.
• Utilize professional tools to track and document interactions, ensuring operational transparency.

Requirements

• Fluency in Swedish
• Very good command of English
• Communication skills
• Computer literacy
• Team spirit

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embarking on a career through Swedish-speaking jobs in Greece offers more than just professional growth; it provides a lifestyle defined by Mediterranean sunshine, rich history, and a vibrant social culture. Living in Greece allows you to enjoy world-class beaches and ancient landmarks, making every weekend feel like a getaway while working in a modern city environment.

Our candidates often find that the transition to Greece is seamless thanks to our relocation support, allowing them to focus on enjoying the world-famous local cuisine and the high quality of life that Greece is known for. Joining our team for this Swedish Speaking Customer Support and Digital Expert position in Greece ensures you are supported in both your career and your integration into one of Europe's most beautiful countries.

How to Apply

If you are ready to advance your career with one of the most exciting Swedish-speaking jobs in Greece, we encourage you to click Apply Now to submit your application. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group network.