Spanish Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the outsourcing and BPO sectors across Europe. We take pride in facilitating career-defining moves, ensuring our candidates land the most prestigious Spanish-speaking jobs in the industry.

Job Overview

We are currently sourcing candidates for a dynamic Spanish Speaking Customer Support and Digital Expert position in Greece. This role, situated within a leading global BPO provider, offers a unique opportunity to advance your career while enjoying the vibrant lifestyle of Athens through a comprehensive, fully-supported relocation package.

Key Responsibilities

• Deliver exceptional customer experiences by managing inbound communication across various digital channels.
• Provide expert support for technical inquiries, ensuring high levels of customer satisfaction within the BPO environment.
• Execute digital trust and safety protocols, including content moderation and data review to ensure platform integrity.
• Support sales initiatives by identifying opportunities and providing professional, solution-oriented guidance.
• Maintain detailed documentation of customer interactions within our CRM systems.
• Collaborate with cross-functional teams to streamline workflows and improve BPO service delivery.
• Stay updated on the latest digital tools and service standards to ensure premium performance.

Requirements

• Fluency in Spanish
• Very good command of English
• Communication skills
• Computer literacy
• Team spirit

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our open jobs in Greece means embracing a life of sun-drenched history, world-renowned Mediterranean cuisine, and a culture that values hospitality above all else. Greece offers an unparalleled quality of life, where you can spend your weekends exploring ancient ruins or relaxing on world-class beaches.

For those relocating for the Spanish Speaking Customer Support and Digital Expert position in Greece, you will find that the country provides an accessible, high-standard urban lifestyle. Moving to Greece is made seamless by our dedicated support team, allowing you to focus on building your career while enjoying the unique charm that only Greece can offer.

How to Apply

If you are ready to take the next step in your career with a leading BPO firm, we invite you to click Apply Now and submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile and helping you start your journey in Athens.