Slovak Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the outsourcing (BPO) industry. As a leader in European staffing, we specialize in high-impact placements that drive excellence and professional growth for our candidates.

Job Overview

We are currently recruiting for a Slovak Speaking Customer Support and Digital Expert position in Greece, designed for proactive professionals seeking a career in the dynamic BPO sector. This role combines high-level customer engagement with digital technical expertise, offering the perfect entry point for those looking to secure competitive jobs in Greece.

Key Responsibilities

• Deliver exceptional customer support across phone, chat, and email channels for global BPO clients.
• Identify and assess customer needs to provide accurate, efficient, and professional solutions.
• Contribute to specialized projects involving AI data labeling and digital process optimization.
• Support initiatives related to financial crime prevention and cybersecurity protocols.
• Maintain high levels of service quality by following industry-standard outsourcing guidelines.
• Apply analytical thinking to resolve complex technical inquiries and customer escalations.
• Maintain a customer-oriented mindset while adhering to strict data privacy and security standards.

Requirements

• Fluency in Slovak
• Very good command of English
• Communication skills
• Computer literacy
• Team spirit

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embrace the Mediterranean lifestyle when you join our team for one of the most sought-after Slovak-speaking jobs in Europe. Living in Greece offers a unique blend of ancient history, vibrant nightlife, and stunning coastal scenery, all under the warmth of the Mediterranean sun. Choosing this Slovak Speaking Customer Support and Digital Expert position in Greece means immersing yourself in a culture that values hospitality and social connectivity.

Beyond the professional advancement, Greece provides an exceptional quality of life, featuring world-renowned cuisine and an enviable work-life balance. Whether you are exploring the historic streets of Athens or enjoying the nearby beaches, life in Greece is an unforgettable experience. With our dedicated relocation support, transitioning to your new home in Greece is seamless and stress-free.

How to Apply

If you are ready to take the next step in your career and join a leading firm in the BPO industry, we invite you to apply now to be considered for this exciting opportunity. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your application.