Romanian Speaking Customer Support and Tech Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between world-class talent and leading organizations. As specialists in the outsourcing and BPO industry, we take pride in matching elite professionals with dynamic career opportunities across the globe.

Job Overview

We are currently seeking a motivated professional for a Romanian Speaking Customer Support and Tech Specialist position in Greece. This is an exceptional opportunity to join a high-growth BPO environment, offering the perfect balance of professional development and a vibrant Mediterranean lifestyle.

Key Responsibilities

• Deliver expert customer support and technical assistance to clients through various communication channels.
• Resolve complex customer inquiries efficiently to ensure high levels of satisfaction.
• Provide technical guidance and troubleshooting for diverse software and hardware issues.
• Perform digital safety reviews as part of maintaining high-quality BPO service standards.
• Participate in business growth initiatives to contribute to the success of our global outsourcing partners.
• Document interactions accurately within the internal database to ensure seamless service flow.
• Collaborate with cross-functional teams to streamline support workflows.

Requirements

• Fluency in Romanian
• Very good command of English
• Communication skills
• Tech savviness
• Customer-oriented mindset

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embracing one of our Romanian-speaking jobs means more than just a career move; it is an invitation to experience the unparalleled charm of Greece. With its world-famous sunshine, ancient history, and vibrant local culture, Greece provides an ideal backdrop for professionals seeking a high quality of life while advancing their careers in the BPO sector.

Beyond the office, your time in Greece will be defined by exquisite Mediterranean cuisine, stunning coastal landscapes, and a welcoming community. Our relocation support ensures that your move to Greece is seamless, allowing you to settle in quickly and enjoy all that this beautiful country has to offer as you excel in your new role.

How to Apply

If you are ready to launch your career with one of the most exciting Romanian Speaking Customer Support and Tech Specialist positions in Greece, we encourage you to apply today. Join our talent network and discover why so many professionals choose jobs in Greece through Mercier Consultancy Group. Click "Apply Now" to submit your application!