Polish Speaking Customer Support and Tech Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the BPO industry. We pride ourselves on bridging the gap between ambitious professionals and industry-leading global outsourcing firms through our expert-led, human-centric approach to talent acquisition.

Job Overview

We are currently seeking talented individuals for a Polish Speaking Customer Support and Tech Specialist position in Greece. This role is a perfect match for those looking for rewarding Polish-speaking jobs within the vibrant BPO sector, offering the chance to develop your career while enjoying the unparalleled lifestyle that comes with one of the most exciting jobs in Greece.

Key Responsibilities

• Provide high-quality support to customers via phone, chat, and email, acting as a primary point of contact in the BPO environment.
• Identify user needs and provide effective, technical solutions while ensuring customer satisfaction.
• Contribute to diverse outsourcing projects, including AI annotation, financial crime prevention, and digital content moderation.
• Maintain accurate records of customer interactions within the company’s CRM and ticketing systems.
• Collaborate with international teams to meet performance benchmarks and service level agreements.
• Participate in ongoing technical training to stay updated with industry-leading outsourcing tools and protocols.
• Foster positive relationships with clients by utilizing your language skills to offer professional and empathetic communication.

Requirements

• Fluency in Polish
• Very good command of English
• Communication skills
• Tech savviness
• Customer-oriented mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Starting your career in Greece offers more than just professional growth; it is an invitation to embrace a Mediterranean lifestyle characterized by world-famous weather, rich historical culture, and a vibrant social scene. As one of the most sought-after destinations for international professionals, Greece provides a unique balance between a thriving, modern business environment and the relaxed charm of coastal living.

Beyond the workplace, you will find that relocating to Greece is a seamless and exciting transition thanks to our comprehensive support. From the incredible local culinary scene to the welcoming expatriate community, working in Greece ensures that your time off is spent exploring ancient landmarks or relaxing on sun-drenched beaches. Join us for one of the most rewarding Polish-speaking jobs in Europe and build your future in the heart of Greece.

How to Apply

If you are ready to take the next step in your career with a Polish Speaking Customer Support and Tech Specialist position in Greece, we encourage you to click Apply Now and join our talented team. Mercier Consultancy Group is committed to supporting you through every stage of the recruitment process.