Norwegian Speaking Customer Support and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the outsourcing (BPO) sector. As industry leaders, we specialize in facilitating global career transitions, ensuring our candidates find the perfect professional match within the vibrant market of jobs in Greece.

Job Overview

We are currently seeking motivated professionals for a Norwegian Speaking Customer Support and Digital Expert position in Greece. This pivotal role within the outsourcing (BPO) industry requires a versatile communicator to provide high-quality support while engaging with innovative digital projects in a fast-paced, multinational environment.

Key Responsibilities

• Deliver professional customer support via multiple channels including voice, chat, and email.
• Contribute effectively to specialized projects, including sales, AI annotating, or content moderation.
• Ensure high levels of customer satisfaction by resolving complex inquiries with efficiency and empathy.
• Collaborate with diverse, international teams to maintain the quality standards of our BPO outsourcing partners.
• Utilize digital tools and internal software to log interactions and track performance metrics accurately.
• Participate in ongoing training programs to continuously upskill within the dynamic BPO landscape.
• Maintain a high degree of service quality to meet client-specific key performance indicators.

Requirements

• Fluency in Norwegian
• Very good command of English
• Strong communication skills
• Customer-oriented mindset
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle when you secure one of our Norwegian-speaking jobs in the heart of Athens. Greece offers an unparalleled quality of life, where you can enjoy sunny weather, a rich historical culture, and a welcoming social environment. Choosing to pursue a Norwegian Speaking Customer Support and Digital Expert position in Greece means balancing a professional career with the relaxed, vibrant atmosphere that only this country can provide.

Beyond the office, life in Greece is defined by world-class gastronomy, stunning coastal scenery, and a modern, expatriate-friendly community. With our comprehensive relocation support, settling into your new home in Greece is seamless, allowing you to focus entirely on building your career and enjoying everything this beautiful nation has to offer.

How to Apply

If you are ready to take the next step in your career and join a leading team in the outsourcing industry, we invite you to apply now. Your path to professional growth in a new country starts here. We look forward to receiving your application at Mercier Consultancy Group.