French Speaking Customer Support and Sales Professional

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the outsourcing industry. We pride ourselves on facilitating career growth for professionals seeking exceptional French-speaking jobs within leading global BPO organizations.

Job Overview

We are currently recruiting for a French Speaking Customer Support and Sales Professional position in Greece, designed for results-oriented individuals who thrive in a fast-paced BPO environment. This hybrid role combines client advocacy and sales growth, offering a unique opportunity to build a career while enjoying the Mediterranean lifestyle through our specialized jobs in Greece program.

Key Responsibilities

• Deliver exceptional customer support through phone, chat, and email channels in a professional BPO environment.
• Identify customer needs and offer tailored solutions to drive sales and service excellence.
• Maintain a high level of product knowledge to provide accurate and efficient technical or sales assistance.
• Engage with clients in a multicultural setting, ensuring brand loyalty and customer satisfaction.
• Apply analytical thinking to resolve complex inquiries and improve the overall customer experience.
• Contribute to the collective performance goals of the BPO team to ensure service-level agreement success.
• Manage internal documentation and customer databases with precision and confidentiality.

Requirements

• Fluency in French
• Very good command of English
• Strong communication skills
• Computer literacy
• Tech savviness

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our French-speaking jobs means choosing a life of cultural richness and year-round sunshine. Greece offers an unparalleled quality of life, where historic heritage meets modern living, providing the perfect backdrop for your professional development in Greece.

Beyond the career benefits, working in Greece allows you to explore stunning islands, exquisite culinary traditions, and a warm, welcoming community. With our comprehensive relocation support, your transition to living in Greece is seamless, ensuring you can focus on enjoying your new life while excelling in your career.

How to Apply

Are you ready to take the next step in your career with a leading BPO firm? Click Apply Now to submit your application for this exciting opportunity. We look forward to reviewing your credentials and assisting you in your journey with Mercier Consultancy Group.