Estonian Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the BPO and outsourcing sectors. We pride ourselves on delivering professional, bespoke career solutions that empower our candidates to thrive in the global marketplace.

Job Overview

We are currently sourcing candidates for an exciting Estonian Speaking Customer Service Representative position in Greece. This role within the fast-paced outsourcing industry offers the perfect balance of professional development and a vibrant Mediterranean lifestyle, making it one of the most sought-after Estonian-speaking jobs available today.

Key Responsibilities

• Provide high-quality customer support to global clients within the BPO industry.
• Identify customer needs and offer effective solutions or service proposals.
• Deliver technical support or content review services to maintain operational excellence.
• Collaborate effectively within a diverse, multicultural team environment.
• Utilize analytical thinking to resolve complex customer inquiries and operational challenges.
• Maintain accurate records of interactions within the company’s digital CRM platforms.
• Support the continuous improvement of service delivery processes in an outsourcing context.

Requirements

• Fluency in Estonian language
• Very good command of English
• Strong communication skills
• Customer-oriented mindset
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Embarking on one of the many available jobs in Greece provides you with a unique opportunity to experience a rich tapestry of history, world-famous cuisine, and a sun-drenched climate. Living in Athens allows you to enjoy a Mediterranean lifestyle where ancient culture meets modern nightlife, making Greece an ideal destination for professionals looking to expand their horizons.

Our comprehensive relocation support ensures that your transition to life in Greece is seamless and stress-free. Whether you are exploring the vibrant neighborhoods of Athens or enjoying the local hospitality that Greece is known for, you will find that the high quality of life makes this an exceptional career move. Join the growing community of international professionals building their futures in Greece today.

How to Apply

If you are ready to advance your career with this Estonian Speaking Customer Service Representative position in Greece, we encourage you to click Apply Now. Our team at Mercier Consultancy Group looks forward to reviewing your application and helping you start your new journey.