Chinese Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the outsourcing industry. As leaders in European talent acquisition, we specialize in placing professionals into high-impact roles, helping you secure the best jobs in Greece within the dynamic BPO sector.

Job Overview

We are currently seeking a talented professional to join a leading global firm for a Chinese Speaking Customer Service Representative position in Greece. This role is a fantastic opportunity to thrive in the outsourcing industry through a hybrid work model, providing high-quality support to international clients while living in the historic and vibrant city of Athens.

Key Responsibilities

• Communicate effectively with customers via phone, chat, and email to provide premium support.
• Analyze customer inquiries to identify and implement the most efficient solutions in a fast-paced BPO environment.
• Contribute directly to business growth by maintaining high standards of customer satisfaction.
• Perform data labeling or content review tasks to ensure digital safety and compliance.
• Collaborate with cross-functional teams to refine service delivery processes.
• Handle technical or service-related issues with precision and professional etiquette.
• Maintain accurate records of customer interactions within the internal database.

Requirements

• Fluency in Chinese language
• Very good command of English
• Strong communication skills
• Customer-oriented mindset
• Computer literacy
• Native or fluent English (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Starting your career with one of the most exciting English-speaking jobs in Europe means immersing yourself in the unparalleled lifestyle of Greece. With its world-famous Mediterranean climate, rich cultural heritage, and legendary hospitality, Greece offers a unique environment where ancient history meets modern professional growth.

Living and working in Greece provides an incredible quality of life, ranging from iconic culinary experiences to vibrant nightlife and stunning coastal landscapes. Our comprehensive relocation support ensures your transition to your new home in Greece is seamless, allowing you to focus on your success in this Chinese Speaking Customer Service Representative position in Greece.

How to Apply

If you are ready to advance your career and embark on an unforgettable journey in the BPO industry, we invite you to submit your application today. Click Apply Now to join our global talent network. We look forward to hearing from you!

Best regards,
The Recruitment Team at Mercier Consultancy Group