Czech Speaking Multilingual Customer and Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating life-changing career moves for professionals looking to excel in the competitive Customer Support Services industry.

Job Overview

We are currently looking for talented individuals to join our team in Athens for the Czech Speaking Multilingual Customer and Technical Support Specialist position in Greece. This role is perfect for those seeking to build their career through one of the most exciting Czech-speaking jobs currently available, offering a perfect blend of technical challenge and service excellence.

Key Responsibilities

• Provide high-quality technical assistance and customer support to international users in the Customer Support Services sector.
• Engage in daily interactions with users and partners, ensuring all inquiries are handled with professionalism and efficiency.
• Conduct routine compliance monitoring to ensure service standards are upheld within the digital environment.
• Identify, troubleshoot, and resolve technical issues through various communication channels including chat, email, and phone.
• Maintain accurate records of customer interactions within the internal database system.
• Collaborate with internal teams to improve service processes and enhance the overall user experience.
• Utilize analytical skills to identify trends and report on recurring technical challenges to management.

Requirements

• Fluency in Czech
• Very good command of English
• Strong communication and interpersonal skills
• Computer literacy
• Proven analytical capabilities and a high degree of motivation for customer-facing roles.
• Previous experience in the Customer Support Services industry is considered a significant advantage.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle when you secure one of our premium jobs in Greece. Known for its incredible history, stunning coastline, and warm hospitality, Greece offers a vibrant culture and an enviable climate that makes it a top destination for international professionals. Whether you are wandering through ancient ruins or enjoying the world-class nightlife, life in Greece is an experience like no other.

Our comprehensive relocation support ensures that your move to Greece is seamless and stress-free. Beyond the professional growth, you will enjoy a high quality of life, exquisite local cuisine, and the chance to meet people from all over the world. By choosing a Czech Speaking Multilingual Customer and Technical Support Specialist position in Greece, you are investing in an unforgettable life chapter.

How to Apply

Are you ready to elevate your career and start your journey with Mercier Consultancy Group? Click Apply Now to submit your application and let our experts guide you toward your next great professional adventure. We look forward to hearing from you!

Best regards,
The Recruitment Team at Mercier Consultancy Group