Dutch Speaking Multilingual Customer and Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions, ensuring that professionals find the perfect balance between career growth and quality of life in Europe's most vibrant destinations.

Job Overview

We are currently seeking a talented individual for the Dutch Speaking Multilingual Customer and Technical Support Specialist position in Greece. This hybrid role within the Customer Support Services industry offers a unique opportunity to provide high-level solutions while enjoying the sunny, professional landscape of Athens, one of the most sought-after locations for Dutch-speaking jobs.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking customers, providing expert technical assistance and product solutions.
• Identify specific customer needs and ensure timely, high-quality resolutions to inquiries within a professional Customer Support Services environment.
• Support business development and service improvement initiatives through analytical reporting and feedback loops.
• Navigate complex technical systems to troubleshoot issues effectively, ensuring a seamless user experience.
• Engage with a multinational team to contribute to the growth and operational excellence of our partners.
• Maintain high levels of customer satisfaction by delivering professional, empathetic, and knowledgeable support.
• Participate in ongoing training sessions to stay updated on product developments and support strategies.

Requirements

• Fluency in Dutch
• Very good command of English
• Strong communication and interpersonal skills
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our many jobs in Greece means embracing a lifestyle where ancient history meets a modern, fast-paced professional world. The weather in Greece is arguably the best in Europe, providing endless sunshine that perfectly complements the relaxed, outdoor-oriented culture of Athens.

Living in Greece offers an unparalleled quality of life, featuring world-class Mediterranean cuisine and a vibrant social scene. Our relocation package is specifically designed to help you settle into your new home in Greece with ease, ensuring that your transition is as rewarding as your new career as a Dutch Speaking Multilingual Customer and Technical Support Specialist.

How to Apply

If you are ready to take the next step in your career and join a thriving international community, we invite you to apply now. Your future starts here with Mercier Consultancy Group, where we prioritize your professional journey and your success abroad. Apply today to secure your position.