Spanish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring seamless career transitions and unparalleled professional growth.

Job Overview

We are currently seeking a dedicated professional for a Spanish Speaking Customer Support Specialist position in Greece, supporting a world-renowned premium appliance brand. If you are looking for exceptional jobs in Greece, this role offers the perfect blend of career advancement and Mediterranean living in the vibrant city of Thessaloniki.

Key Responsibilities

• Provide high-quality support to customers of a premium appliance brand via email, chat, and phone.
• Address customer inquiries and technical issues with a focus on delivering excellence in the customer support services industry.
• Offer expert product advice to ensure complete customer satisfaction and brand loyalty.
• Manage and resolve customer complaints effectively, maintaining professional standards at all times.
• Coordinate and process customer orders, ensuring accuracy in every transaction.
• Handle refunds and exchange requests in accordance with company policy and service level agreements.
• Maintain a proactive and positive problem-solving attitude throughout all customer interactions.

Requirements

• Fluency in Spanish
• Good communication skills in English
• Strong interpersonal skills with a passion for the customer support services industry.
• A positive, solution-oriented mindset suited for high-paced environments.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing the opportunity to work in Greece means immersing yourself in a culture of sunshine, ancient history, and world-famous hospitality. As one of the most sought-after locations for international talent, Greece provides an unbeatable lifestyle that balances professional career progression with a relaxed Mediterranean rhythm.

When you secure one of these Spanish-speaking jobs in Thessaloniki, you benefit from a high quality of life, incredible local cuisine, and a vibrant social scene. Our comprehensive relocation support ensures that your move to Greece is stress-free, allowing you to focus on settling into your new home and enjoying everything that living in Greece has to offer.

How to Apply

If you are ready to elevate your career with a Spanish Speaking Customer Support Specialist position in Greece, we encourage you to submit your application today. Join our team at Mercier Consultancy Group and take the next step in your professional journey. Click Apply Now to get started!