Hebrew Speaking Cybersecurity Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating career-defining opportunities that combine professional growth with exceptional international experiences.

Job Overview

We are currently looking for a motivated professional to fill the Hebrew Speaking Cybersecurity Customer Support Specialist position in Greece. This role is ideal for individuals passionate about digital safety who are seeking rewarding Hebrew-speaking jobs within the thriving cybersecurity sector.

Key Responsibilities

• Provide expert-level troubleshooting for technical security issues faced by our international user base.
• Assist customers with the installation, configuration, and maintenance of advanced antivirus and cybersecurity software.
• Deliver professional support through phone, chat, and email channels while ensuring high satisfaction ratings.
• Maintain a deep understanding of evolving cybersecurity threats to provide proactive guidance to users.
• Escalate complex technical vulnerabilities to the appropriate engineering teams when necessary.
• Ensure all interactions reflect the premium service standards of our cybersecurity client.
• Document all technical resolutions in the internal knowledge base to improve future support efficiency.

Requirements

• Fluent Hebrew
• Good English communication skills
• Problem-solving skills
• Knowledge of Windows OS
• Knowledge of Mac OS
• Genuine interest in online safety and cybersecurity solutions
• Ability to maintain a professional demeanor in high-pressure technical scenarios

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of the available jobs in Greece means embracing a world-class lifestyle characterized by sun-drenched beaches, ancient history, and a vibrant Mediterranean culture. As a resident of Greece, you will enjoy a perfect blend of professional development and an unparalleled quality of life, with mild winters and long, beautiful summers that make every weekend feel like a getaway.

Relocating to Greece is a seamless process with the support of our dedicated team, allowing you to focus on your new cybersecurity career while exploring the world-famous local cuisine. Living in Greece offers a unique opportunity to integrate into a welcoming community, making it the perfect destination for those seeking international Hebrew-speaking jobs with the comfort of a smooth transition.

How to Apply

If you are ready to take the next step in your career and contribute to the cybersecurity industry, we invite you to apply now. Join the ranks of successful professionals who have transitioned to an exciting new life through our support. We look forward to reviewing your application.

Sincerely,
Mercier Consultancy Group