Czech Speaking Cybersecurity Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-class organizations. We specialize in sourcing multilingual professionals for high-impact roles, ensuring excellence in every placement across the European business landscape.

Job Overview

We are seeking a talented professional for the Czech Speaking Cybersecurity Customer Expert position in Greece. This role offers a unique opportunity to join a technical help-desk team within the cybersecurity industry, providing critical support and protection for global users. If you are looking for impactful Czech-speaking jobs that combine technical expertise with a Mediterranean lifestyle, this role is designed for you.

Key Responsibilities

• Communicate effectively with customers to troubleshoot and resolve technical cybersecurity inquiries.
• Ensure the optimal functionality and deployment of advanced antivirus protection software for end-users.
• Monitor and track support cases through ticketing systems to ensure efficient and timely resolution.
• Act as a brand ambassador by representing the company with professionalism in every client interaction.
• Perform deep-dive analysis on reported system vulnerabilities and user-side security concerns.
• Maintain detailed documentation of technical resolutions and recurring issues within the cybersecurity ecosystem.
• Collaborate with international teams to enhance the overall customer experience for our security products.

Requirements

• Fluency in Czech
• English communication skills
• Knowledge of Windows and Mac OS fundamentals
• Base knowledge of networking technologies
• Experience with Antivirus and Firewall products
• Strong analytical skills and a passion for technology and cybersecurity.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our top-tier jobs in Greece means enjoying a world-class lifestyle characterized by sun-drenched beaches, rich historical heritage, and a vibrant social culture. Living in Greece offers a unique blend of modern convenience and timeless beauty, providing a perfect backdrop for your professional growth.

Beyond the professional benefits, the quality of life in Greece is exceptional, featuring a Mediterranean diet, welcoming local communities, and a high standard of living. Our dedicated team will assist with your transition, ensuring that your move to Greece is seamless and enjoyable from day one.

How to Apply

If you are ready to elevate your career with the Czech Speaking Cybersecurity Customer Expert position in Greece, we encourage you to click Apply Now. Join the ranks of professionals excelling with Mercier Consultancy Group today.