Norwegian Speaking Video Streaming Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the industry, we specialize in high-impact placements, providing candidates with unparalleled opportunities for professional growth in the vibrant sector of Customer Support Services.

Job Overview

We are currently sourcing exceptional professionals for a Norwegian Speaking Video Streaming Customer Support Specialist position in Greece. This role represents one of the most exciting Norwegian-speaking jobs in the region, offering a unique opportunity to support a global video-sharing platform while enjoying the professional excellence of the Customer Support Services industry.

Key Responsibilities

• Act as a brand ambassador for a leading global video sharing and social media platform, providing high-quality support to business clients.
• Consult with clients to optimize their marketing strategies, ensuring their video content achieves maximum impact and visibility.
• Expertly troubleshoot technical and account-related issues to ensure seamless functionality within the streaming ecosystem.
• Manage a diverse workload, seamlessly transitioning between chat, phone, and email communication channels throughout the business day.
• Ensure consistently high customer satisfaction ratings by delivering personalized and efficient resolutions to client inquiries.
• Collaborate with internal teams to identify trends in customer feedback, contributing to the continuous improvement of service quality.
• Maintain a deep understanding of platform policies and best practices to provide accurate guidance to our business users.

Requirements

• Native or fluent Norwegian (spoken and written)
• Valid EU passport (mandatory)
• Superior Norwegian communication skills
• Good English communication skills
• Marketing mindset
• Problem-solving skills
• Time management skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue Jobs in Greece means embracing a Mediterranean lifestyle characterized by world-famous weather, breathtaking historical landmarks, and a warm, welcoming culture. Greece offers an exceptional quality of life where professionals can enjoy a perfect balance between a demanding career in the Customer Support Services sector and the leisurely pace of coastal living.

Relocating to this historic hub is made effortless with our comprehensive support system. Whether you are eager to explore the culinary delights of Athens or looking to enjoy the vibrant social atmosphere, living in Greece provides a unique enrichment experience that sets it apart as a premier destination for global professionals.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in an international environment, we invite you to apply now. Your future as a Norwegian Speaking Video Streaming Customer Support Specialist in Greece starts here with Mercier Consultancy Group.

Warm regards,
The Recruitment Team at Mercier Consultancy Group