Bulgarian Speaking Transportation Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class opportunities across Europe. As a leading player in the customer support services sector, we pride ourselves on delivering professional, seamless recruitment experiences for candidates pursuing prestigious Bulgarian-speaking jobs.

Job Overview

We are currently seeking a dedicated professional for the Bulgarian Speaking Transportation Customer Support Specialist position in Greece. This role is a vital component of our client's customer support services operations, focusing on providing expert assistance for a global transportation brand, ensuring excellence in every interaction.

Key Responsibilities

• Deliver exceptional support for global transportation brands, specifically addressing inquiries regarding trucks and buses.
• Manage professional communication with customers through multiple channels including phone, email, and live chat.
• Efficiently handle breakdown assistance requests, ensuring timely resolution for our transportation partners.
• Coordinate directly with dealers and specialized technicians to facilitate swift vehicle repairs.
• Maintain and update the customer relationship database with accuracy to ensure high-quality service delivery.
• Strive for high client retention rates by providing solutions-oriented customer support services.
• Participate in ongoing professional training to maintain a high level of product and industry knowledge.

Requirements

• Fluent Bulgarian
• Good English communication skills
• High school diploma
• Knowledge of automotive roadside assistance
• Experience with ticketing systems
• Strong problem-solving abilities within the customer support services industry.
• Commitment to excellence and professional growth in one of the most exciting jobs in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing the opportunity to work in Athens means immersing yourself in the vibrant culture, breathtaking history, and sunny Mediterranean climate that makes Greece a top destination for expatriates. When considering jobs in Greece, our candidates frequently highlight the exceptional balance between a professional career and the relaxed, high-quality lifestyle that only Greece can offer.

Beyond the workplace, Greece offers a world-renowned culinary scene and a welcoming social environment. Choosing this Bulgarian Speaking Transportation Customer Support Specialist position in Greece ensures you receive full relocation support, allowing you to settle into your new home with complete peace of mind while enjoying the unique charm of life in Greece.

How to Apply

If you are ready to take the next step in your career with one of the most reputable firms in the industry, we invite you to apply now. Join Mercier Consultancy Group and start your professional journey in sunny Athens today.