Dutch Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals seeking high-impact careers through our extensive network of international partners.

Job Overview

We are currently sourcing exceptional candidates for a Dutch Speaking Customer Support Specialist position in Greece. This role is a unique opportunity to join a global automotive leader, providing premium assistance while enjoying the vibrant lifestyle that makes our Dutch-speaking jobs so popular among international professionals.

Key Responsibilities

• Deliver expert support to customers of a global automotive manufacturer via phone, email, and live chat.
• Manage and resolve complex inquiries related to vehicle technical specifications and product features.
• Coordinate emergency roadside assistance protocols with precision and empathy during stressful customer situations.
• Maintain accurate and detailed records of all interactions within the Customer Support Services database.
• Troubleshoot technical concerns, providing clear, actionable solutions to ensure customer satisfaction.
• Act as the primary brand ambassador, upholding the highest standards of service excellence in the Dutch language.
• Collaborate with cross-functional teams to escalate and resolve complex technical issues efficiently.

Requirements

• Fluent in Dutch
• Good communication skills in English
• High school diploma
• Basic awareness of automotive roadside assistance procedures
• Must be willing to relocate for this exciting career path

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our available jobs in Greece offers more than just a career progression; it provides an unmatched lifestyle. With over 300 days of sunshine, breathtaking landscapes, and a history that spans millennia, Greece is the perfect backdrop for your next professional adventure.

Our candidates frequently remark on the exceptional quality of life found in Greece, from the world-renowned Mediterranean cuisine to the welcoming local culture. By choosing a Dutch Speaking Customer Support Specialist position in Greece, you are choosing a balanced, fulfilling environment where professional growth meets personal discovery in beautiful Greece.

How to Apply

If you are ready to take the next step in your career with a global industry leader, we invite you to apply now. Join the ranks of satisfied professionals who have successfully transitioned to their new lives abroad with the support of Mercier Consultancy Group.