Finnish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we specialize in high-impact recruitment for Customer Support Services, ensuring our candidates find long-term success in their professional journeys.

Job Overview

We are currently seeking professionals for a Finnish Speaking Customer Support Specialist position in Greece to support a major global commercial vehicle manufacturer. This role is a fantastic opportunity for those searching for competitive Finnish-speaking jobs within the thriving Customer Support Services sector while enjoying the Mediterranean lifestyle through our seamless relocation programs.

Key Responsibilities

• Resolve technical and product-related inquiries for commercial vehicle clients via phone and digital channels.
• Manage and oversee complex truck breakdown cases with precision and efficiency.
• Document all customer interactions and case resolutions accurately within the internal CRM system.
• Coordinate directly with third-party technicians to ensure rapid response and service delivery.
• Provide high-level support to maintain exceptional customer satisfaction and brand loyalty.
• Monitor and follow up on ongoing cases until a successful technical solution is reached.
• Contribute to the excellence of the Customer Support Services team by meeting performance standards.

Requirements

• Fluent in Finnish
• Good communication skills in English
• High school diploma
• Basic awareness of automotive roadside assistance procedures
• Previous experience in high-volume Customer Support Services environments is an asset.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career path via our available Jobs in Greece allows you to experience one of the world's most vibrant cultures. Greece is renowned for its incredible Mediterranean climate, offering over 300 days of sunshine and a relaxed pace of life that perfectly balances professional growth with personal wellbeing. Choosing a Finnish Speaking Customer Support Specialist position in Greece means enjoying a high quality of life that is truly unparalleled.

Beyond the professional benefits, living in Greece provides endless opportunities to explore historic sites, pristine beaches, and a world-famous culinary scene. Our comprehensive relocation support ensures that your transition to life in Greece is stress-free, allowing you to settle in comfortably while you build your career in a dynamic, international environment. Join us and discover why Greece is the premier destination for ambitious professionals.

How to Apply

If you are ready to take the next step in your career and join a supportive international team, we invite you to click Apply Now to submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile and discussing this exciting opportunity with you.