Latvian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We take pride in facilitating life-changing career opportunities, ensuring our candidates find success in the most sought-after industry sectors.

Job Overview

We are currently looking for a talented professional for a Latvian Speaking Customer Support Specialist position in Greece. This is a vital role within the Customer Support Services industry, designed for individuals who thrive in fast-paced environments and are ready to embark on a professional journey with one of the most exciting jobs in Greece.

Key Responsibilities

• Provide high-quality assistance to customers regarding automotive roadside inquiries via phone, email, and chat.
• Maintain accurate and detailed CRM records for every customer interaction.
• Coordinate effectively with roadside technicians to ensure timely resolutions for drivers in need.
• Troubleshoot technical automotive issues to provide immediate and professional guidance.
• Handle customer inquiries with empathy, professionalism, and speed within a dynamic Customer Support Services environment.
• Ensure all service level agreements are met while maintaining a high standard of customer satisfaction.
• Collaborate with international teams to optimize service delivery processes.

Requirements

• Fluent in Latvian
• Good communication skills in English
• High school diploma
• Basic awareness of automotive roadside assistance
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue one of our Latvian-speaking jobs means embracing the vibrant lifestyle of Greece. With its world-famous Mediterranean climate, rich historical heritage, and breathtaking coastal landscapes, Greece offers an unparalleled quality of life for professionals looking to combine work with an unforgettable cultural experience.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless. Whether you are enjoying authentic Greek cuisine by the sea or exploring the ancient landmarks, living in Greece provides the perfect backdrop for personal and professional growth. We invite you to discover why Greece remains a top destination for international talent.

How to Apply

If you are ready to start your next chapter with this Latvian Speaking Customer Support Specialist position in Greece, we invite you to submit your application today. Click Apply Now to join our global network and take the next step in your career with Mercier Consultancy Group.