Romanian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, specializing in connecting top-tier talent with world-class international organizations. We take pride in our ability to facilitate seamless career transitions for professionals seeking high-impact roles, such as our current Romanian-speaking jobs available across the continent.

Job Overview

We are currently sourcing candidates for a prestigious Romanian Speaking Customer Support Specialist position in Greece within the dynamic Customer Support Services industry. This role offers a unique opportunity to join a global automotive leader, providing expert support from the comfort of your home while enjoying the unparalleled lifestyle of Greece.

Key Responsibilities

• Deliver professional support to customers of a global transportation manufacturer.
• Manage and resolve inbound customer inquiries with precision and empathy.
• Efficiently process automotive breakdown reports according to established protocols.
• Maintain accurate and up-to-date customer records within the CRM database.
• Utilize knowledge management systems to provide accurate technical guidance.
• Collaborate with international teams to ensure high standards of service in the Customer Support Services industry.
• Coordinate with internal departments to facilitate timely roadside assistance solutions.

Requirements

• Fluent Romanian
• Good communication skills in English
• High school diploma
• Knowledge of automotive roadside assistance procedures
• Work experience with knowledge management systems
• Native or fluent Romanian (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our jobs in Greece means more than just a career step; it is an invitation to embrace a Mediterranean lifestyle defined by sunshine, ancient culture, and hospitality. Greece offers a perfect balance of professional development and a relaxed, vibrant atmosphere that has made it a top destination for international professionals seeking long-term growth.

With our comprehensive relocation support, your transition to your new life in Greece will be effortless. From the culinary delights of Athens to the breathtaking coastal beauty found throughout Greece, you will enjoy a high quality of life while advancing your career within the Customer Support Services sector.

How to Apply

If you are ready to take the next step in your career with this exciting Romanian Speaking Customer Support Specialist position in Greece, we encourage you to click Apply Now to submit your application to our recruitment team. We look forward to assisting you in your journey with Mercier Consultancy Group.