French Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating seamless career transitions for professionals seeking to elevate their careers through high-impact French-speaking jobs across Europe.

Job Overview

We are currently seeking a motivated professional for a French Speaking Customer Support Specialist position in Greece within the prestigious aviation sector. This on-site role serves as a key ambassador for an international airline, providing exceptional service to passengers while enjoying a high quality of life in sunny Athens.

Key Responsibilities

• Act as a primary point of contact for international airline passengers, ensuring a premium service experience.
• Manage ticket issuance, modifications, and rebooking processes with precision and efficiency.
• Provide clear and accurate guidance regarding complex airline travel policies and aviation regulations.
• Handle passenger inquiries regarding baggage, flight statuses, and loyalty programs professionally.
• Process refund requests and compensation claims in accordance with strict aviation industry standards.
• Resolve complex issues for both individual travelers and corporate clients to ensure high satisfaction levels.
• Collaborate with international flight operations teams to ensure seamless service delivery.

Requirements

• French proficiency
• English proficiency
• Customer service experience
• Active listening skills
• Computer literacy
• Professional demeanor suitable for the premium aviation sector.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our French-speaking jobs in Greece offers more than just a career move; it is a lifestyle transformation. Greece provides a unique blend of ancient history, Mediterranean charm, and a vibrant social scene that makes it a world-class destination for professionals seeking an elevated work-life balance.

By joining the French Speaking Customer Support Specialist position in Greece, you will enjoy the warmth of the sun and the rich culinary heritage of this beautiful country. Our comprehensive support, including the dedicated relocation concierge, ensures that moving to Greece is a smooth and exciting adventure. Explore the best jobs in Greece today and immerse yourself in a culture known for its hospitality and timeless beauty.

How to Apply

If you are ready to elevate your career in the aviation industry while living in one of Europe's most iconic cities, we invite you to apply now. Join the global team at Mercier Consultancy Group and take the first step toward your new chapter in the Mediterranean.