Portuguese Speaking Financial Services Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We take pride in facilitating life-changing career opportunities, particularly for those seeking high-impact roles through specialized Portuguese-speaking jobs in Greece.

Job Overview

We are currently sourcing for a Portuguese Speaking Financial Services Customer Support Specialist position in Greece within the dynamic FinTech sector. This is an exceptional opportunity to join a global leader in digital banking and money transfer services, where you will play a pivotal role in ensuring excellence in customer experience.

Key Responsibilities

• Act as the primary point of contact for clients navigating global financial and money transfer services.
• Provide expert consultation on business best practices within the fast-paced FinTech landscape.
• Resolve customer complaints and inquiries with high professionalism via phone, email, and chat.
• Deliver seamless, high-quality service to drive long-term customer loyalty and brand trust.
• Maintain comprehensive knowledge of digital banking products to provide accurate financial guidance.
• Collaborate with international teams to ensure consistent operational excellence.
• Document and escalate complex technical issues to the relevant internal departments when necessary.

Requirements

• Fluent Portuguese
• Good English communication
• Interest in fintech and digital banking
• Strong interpersonal skills and a commitment to professional client service

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our available jobs in Greece means embracing a world-class lifestyle characterized by an ideal Mediterranean climate, vibrant history, and unmatched hospitality. Living in Greece allows you to enjoy a perfect balance of professional growth and leisure, with world-famous beaches and historic landmarks right on your doorstep.

Our relocation support ensures a smooth transition as you move to Greece, allowing you to settle into your new home with ease. From the local culinary scene to the high quality of life, choosing to work in Greece offers a unique cultural experience that is as rewarding as it is exciting.

How to Apply

If you are ready to take the next step in your career with a Portuguese Speaking Financial Services Customer Support Specialist position in Greece, we encourage you to click Apply Now. We look forward to reviewing your application and welcoming you to our network of global professionals at Mercier Consultancy Group.