Slovak Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations in the outsourcing (BPO) sector. We specialize in facilitating seamless career transitions, ensuring that every professional we place thrives within the dynamic environment of global business services.

Job Overview

We are currently seeking a motivated professional for a Slovak Speaking Customer Support Specialist position in Greece, representing a major global technology leader within the BPO industry. This hybrid role is an excellent opportunity for those looking to build a career in international outsourcing while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for clients, providing exceptional support in the BPO industry.
• Proactively identify and assess customer needs to ensure high levels of satisfaction.
• Manage and resolve complex billing inquiries with accuracy and professionalism.
• Efficiently process customer orders within the internal management system.
• Provide expert troubleshooting for technical issues, utilizing standard diagnostic procedures.
• Maintain a high standard of service quality while meeting performance targets.
• Collaborate with cross-functional teams to streamline support workflows.

Requirements

• Fluent Slovak
• B2+ English
• Technical research skills
• Excellent communication and problem-solving abilities within an outsourcing environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many Slovak-speaking jobs in Greece offers more than just a career move; it is a lifestyle transformation. Greece provides an unparalleled blend of ancient history, vibrant culture, and world-renowned sunshine, making it one of the most desirable destinations in Europe for expatriates.

Beyond the professional growth found in this Slovak Speaking Customer Support Specialist position in Greece, you will enjoy a high quality of life characterized by exquisite cuisine and a welcoming community. Our relocation support ensures your move to Greece is effortless, allowing you to settle in and begin your new chapter with ease.

How to Apply

If you are ready to elevate your career with Mercier Consultancy Group and join a leading BPO firm, we encourage you to click Apply Now. Our recruitment team looks forward to reviewing your application for this exciting opportunity.

Warm regards,
The Recruitment Team at Mercier Consultancy Group