Spanish Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career growth while ensuring seamless transitions for professionals seeking jobs in Greece.

Job Overview

We are currently seeking a dedicated professional for a Spanish Speaking Customer Expert position in Greece, representing a major airline brand within the dynamic Customer Support Services industry. This role is an exceptional opportunity for those looking to launch their international career in Athens, supported by a comprehensive, fully-paid relocation program.

Key Responsibilities

• Deliver premium customer support services by processing complex airline ticket requests accurately.
• Clearly explain company procedures and travel policies to passengers to ensure a smooth journey.
• Resolve reservation errors and discrepancies with high attention to detail.
• Maintain professional communication with partners, travel agencies, and corporate clients.
• Utilize multi-channel platforms to provide timely solutions to customer inquiries.
• Represent a major global airline brand, upholding the highest standards of service excellence.
• Collaborate with international teams to optimize customer experience workflows.

Requirements

• High level of fluency in Spanish
• Good communication skills in English
• Strong verbal and written communication skills
• Ability to learn new software technologies
• Proven customer service orientation within the airline or travel industry is highly valued for these Spanish-speaking jobs.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our available jobs in Greece means immersing yourself in a culture defined by historic beauty, breathtaking Mediterranean weather, and a vibrant social atmosphere. Living and working in Athens offers a unique blend of ancient charm and modern convenience, making it an ideal destination for those seeking a high quality of life in Greece.

Beyond the professional benefits, the relocation process to Greece is designed to be stress-free, allowing you to focus on enjoying the world-renowned local cuisine and the hospitable culture that makes Greece a top choice for international professionals. Join us for this Spanish Speaking Customer Expert position in Greece and experience the perfect work-life balance.

How to Apply

If you are ready to elevate your career and embark on an exciting journey in Athens, we invite you to click 'Apply Now' to submit your application for this Spanish Speaking Customer Expert position in Greece. We look forward to reviewing your profile. Sincerely, the Recruitment Team at Mercier Consultancy Group.