French Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-class organizations in the Customer Support Services industry. We specialize in facilitating seamless transitions for professionals pursuing exceptional careers across Europe.

Job Overview

We are currently seeking dedicated individuals for a French Speaking Customer Support Specialist position in Greece. This role offers an incredible opportunity to join one of the most sought-after French-speaking jobs, providing expert assistance to a renowned global automotive brand while enjoying a high-quality lifestyle in the Mediterranean.

Key Responsibilities

• Act as the primary point of contact for French-speaking customers, representing a prestigious automotive brand.
• Manage and resolve complex customer inquiries through telephone, email, and chat channels.
• Ensure a seamless customer experience by providing accurate information and expert guidance.
• Maintain high levels of customer satisfaction by addressing service-related issues with empathy and efficiency.
• Document customer interactions and case details accurately within our digital CRM systems.
• Collaborate with internal departments to facilitate technical troubleshooting and service excellence.
• Participate in ongoing training to stay updated on brand developments and industry-standard support techniques.

Requirements

• Fluency in French
• Good English skills
• Communication skills
• Problem-solving mentality
• Tech savviness

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career path via our French-speaking jobs in Greece means enjoying a world-renowned lifestyle. With endless sunshine, historical landmarks, and a vibrant social culture, Greece offers an unparalleled work-life balance that attracts professionals from all over the globe.

Our relocation support ensures that your move to Greece is effortless, allowing you to focus on your professional growth in the Customer Support Services sector. Experience the rich culinary traditions and welcoming community that make living in Greece a truly transformative life experience.

How to Apply

If you are ready to secure a rewarding French Speaking Customer Support Specialist position in Greece and want to be part of an international team, we encourage you to click Apply Now. Your adventure with Mercier Consultancy Group begins here.