German Speaking Customer Service Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing professionals for high-impact roles, ensuring that our candidates find the best jobs in Greece while advancing their international careers.

Job Overview

We are currently looking for a talented professional to join our team in a German Speaking Customer Service Specialist position in Greece. This role within the customer support services industry allows you to represent a prestigious automotive brand, providing elite assistance while enjoying the unique benefits of working from home in one of Europe’s most beautiful destinations.

Key Responsibilities

• Act as the primary point of contact for customers of a prestigious automotive brand.
• Manage and resolve customer inquiries via phone, email, and chat with the highest level of professionalism.
• Provide expert product advice to automotive enthusiasts to enhance the customer experience.
• Utilize diagnostic and support tools to troubleshoot issues efficiently in a customer support services environment.
• Maintain detailed and accurate records of customer interactions within the CRM system.
• Demonstrate a strong sense of ownership and accountability for every customer request handled.
• Collaborate with international teams to ensure a seamless service delivery across various channels.

Requirements

• Fluency in German
• Very good English
• Passion for cars
• Customer support experience

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Greece

Embarking on one of the many German-speaking jobs in Greece offers you the chance to experience a world-class lifestyle characterized by Mediterranean sunshine and a vibrant cultural heritage. When you secure a German Speaking Customer Service Specialist position in Greece, you gain access to an unparalleled balance of professional development and leisure time, all set against a backdrop of historic landmarks and breathtaking coastal views.

Our comprehensive relocation support ensures that your transition to life in Greece is smooth and stress-free. From the exceptional local cuisine to the warm and welcoming social environment, Greece provides an ideal setting for those seeking a high quality of life while working remotely in the professional customer support services industry.

How to Apply

If you are ready to take the next step in your career and join a dynamic team, we invite you to apply now. Your path to excellence with Mercier Consultancy Group begins here. We look forward to reviewing your application and helping you start your journey in Greece.