Polish Speaking Financial Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across the continent. We specialize in facilitating seamless career transitions for high-caliber professionals seeking to elevate their careers through prestigious international opportunities.

Job Overview

We are currently seeking dedicated professionals for a Polish Speaking Financial Customer Support Specialist position in Greece. This role offers an exceptional opportunity to join a fast-paced FinTech environment, providing world-class support for cloud-based banking and digital payment platforms while enjoying a premium lifestyle among the many jobs in Greece.

Key Responsibilities

• Deliver expert support for cloud-based banking, digital payments, and money transfer inquiries via phone, email, and live chat.
• Resolve customer complaints with efficiency and professionalism, ensuring high levels of satisfaction.
• Act as a brand ambassador, contributing to overall customer loyalty within the FinTech sector.
• Navigate complex digital platforms to provide accurate financial guidance and troubleshooting.
• Maintain comprehensive records of customer interactions to ensure data accuracy and quality service standards.
• Collaborate with internal teams to streamline financial support processes and improve service delivery.
• Uphold security and privacy protocols during every customer interaction in this dynamic FinTech environment.

Requirements

• Fluency in Polish
• Very good English skills
• Interest in digital banking and payment solutions
• Ability to thrive in a fast-paced, tech-forward FinTech environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Polish-speaking jobs in Greece means more than just a career move; it is an invitation to experience the unparalleled beauty and warmth of the Mediterranean. With over 300 days of sunshine a year, Greece offers a vibrant culture, historic landmarks, and a modern lifestyle that is the envy of the world. Living in Athens allows you to balance professional growth with the relaxation of coastal living.

Our comprehensive relocation package ensures that your transition to life in Greece is smooth and stress-free. From world-class Mediterranean cuisine to the welcoming local community, the quality of life in Greece is exceptional. Join a growing community of international professionals and make your mark in the FinTech industry while enjoying everything that Greece has to offer.

How to Apply

If you are ready to advance your career as a Polish Speaking Financial Customer Support Specialist, we encourage you to click Apply Now and submit your CV. Our team at Mercier Consultancy Group is eager to review your application and discuss this exciting opportunity with you.