Romanian Speaking Financial Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy dedicated to connecting world-class talent with industry-leading organizations. We pride ourselves on facilitating seamless professional transitions while fostering long-term career growth for our candidates in the dynamic global job market.

Job Overview

We are currently sourcing exceptional professionals for a Romanian Speaking Financial Customer Support Specialist position in Greece within the innovative FinTech sector. This is a unique opportunity to join a global leader in digital finance, offering a hybrid work model and comprehensive support for those seeking new career adventures among the best jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for clients utilizing global financial and money transfer services.
• Provide expert support and resolve complex inquiries via phone, email, and live chat.
• Ensure high-quality customer experiences within a fast-paced, regulated FinTech environment.
• Manage user account verifications and navigate secure payment platform protocols.
• Collaborate with international teams to meet performance targets and service level agreements.
• Maintain comprehensive knowledge of digital banking products to provide accurate financial guidance.
• Troubleshoot technical or financial transaction issues with a professional and empathetic approach.

Requirements

• Fluency in Romanian
• Very good English skills
• Interest in digital banking and payment solutions
• Proven ability to thrive in a client-facing environment
• Strong problem-solving mindset suited for the financial services industry

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Romanian-speaking jobs means choosing to live in the cradle of civilization. Greece offers an unparalleled lifestyle, blending ancient history with a vibrant modern culture and a Mediterranean climate that provides sunshine throughout the year. Choosing to work in Greece allows you to experience a unique work-life balance in one of the most beautiful countries in the world.

Beyond the professional advancement of this Romanian Speaking Financial Customer Support Specialist position in Greece, you will enjoy a high quality of life characterized by world-renowned cuisine and welcoming local communities. Our relocation support makes your move to Greece smooth and stress-free, ensuring you are fully equipped to enjoy everything this iconic destination has to offer.

How to Apply

If you are ready to take the next step in your career and join the booming FinTech scene, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you begin your journey with Mercier Consultancy Group.