Italian Speaking Customer Service Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class opportunities. We specialize in facilitating seamless transitions for professionals pursuing exceptional careers abroad, including premium Italian-speaking jobs in Greece.

Job Overview

We are currently sourcing candidates for a prestigious Italian Speaking Customer Service Specialist position in Greece. This role within the customer support services industry offers a unique opportunity to provide high-level assistance for a new generation of innovative products while enjoying a world-class lifestyle in the Mediterranean.

Key Responsibilities

• Deliver professional customer support via phone, chat, email, and social media channels.
• Provide expert technical support and comprehensive product advice to users.
• Manage and resolve customer inquiries with efficiency and empathy to ensure high satisfaction.
• Conduct outbound calls to both new and existing customers to optimize product usage and experience.
• Maintain accurate documentation of all customer interactions in the company database.
• Collaborate with cross-functional teams within the customer support services sector to improve service standards.
• Adopt a proactive, learning-oriented mindset to stay updated on product specifications.

Requirements

• High school diploma
• Fluency in Italian
• Good English language skills
• Computer literacy
• Native or fluent Italian (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our available jobs in Greece means stepping into a culture renowned for its warmth, vibrant history, and unmatched Mediterranean climate. Greece offers a perfect balance between a high-paced professional environment and a relaxed coastal lifestyle, making it one of the most desirable destinations in Europe.

As you settle into your new life in Greece, you will enjoy world-class culinary experiences, historical exploration, and a high quality of life. By choosing an Italian Speaking Customer Service Specialist position in Greece, you are not just taking a career step, but embracing a unique cultural journey in beautiful Greece.

How to Apply

If you are ready to advance your career and experience the best of the customer support services industry abroad, we invite you to click Apply Now to submit your application. We look forward to guiding you through your relocation to a rewarding role in Greece. Sincerely, the recruitment team at Mercier Consultancy Group.