Polish Speaking Customer Service Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals seeking to advance their careers while experiencing the best international opportunities, including high-demand roles like the Polish Speaking Customer Service Specialist position in Greece.

Job Overview

We are currently sourcing candidates for a prestigious Polish Speaking Customer Service Specialist position in Greece, working within the dynamic Customer Support Services industry. This is a unique opportunity to join an international team, supporting a prominent tobacco products group while enjoying a life-changing experience through our specialized relocation services.

Key Responsibilities

• Deliver exceptional customer support services for a leading tobacco products group through various communication channels.
• Manage incoming customer inquiries via phone, live chat, social media platforms, and email.
• Provide accurate product information and specialized technical support to ensure high customer satisfaction.
• Conduct professional outbound calls to provide proactive advice and personalized service to existing customers.
• Assist customers throughout their journey, specifically guiding them through online store purchases and account management.
• Maintain detailed and accurate records of customer interactions within the internal database.
• Collaborate with cross-functional teams to resolve complex customer issues efficiently.
• Contribute to the positive reputation of the brand by maintaining a professional and helpful tone in all interactions.

Requirements

• High school diploma
• Fluency in Polish
• Good English language skills
• Computer literacy
• Strong communication skills suitable for the Customer Support Services industry

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many Polish-speaking jobs in Greece means more than just a career move; it is an entry into a Mediterranean paradise. Greece offers an unparalleled lifestyle characterized by its warm climate, historic culture, and vibrant social life. Choosing to work in Greece allows you to enjoy world-famous beaches and a relaxed pace of life that perfectly complements a busy professional schedule.

Our candidates often find that relocating to Greece is the highlight of their careers, thanks to the country's welcoming atmosphere and exquisite Mediterranean diet. When you secure one of our Polish-speaking jobs, you are not just getting a desk; you are gaining a new home. Experience the high quality of life that Greece is known for, while our team ensures your transition is smooth and stress-free.

How to Apply

If you are ready to take the next step in your career and join the growing sector of Jobs in Greece, we want to hear from you. Please click "Apply Now" to submit your application and start your journey with Mercier Consultancy Group. We look forward to reviewing your profile and welcoming you to our international network.