Portuguese Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading global enterprises. We specialize in facilitating seamless career transitions, ensuring that every professional we place finds their ideal environment for growth and excellence.

Job Overview

We are currently seeking candidates for a Portuguese Speaking Customer Service Representative position in Greece to join a prestigious team in the Customer Support Services industry. This is an exceptional opportunity to advance your career through one of the most sought-after Portuguese-speaking jobs in Europe, providing specialized support for next-generation products in a professional and innovative setting.

Key Responsibilities

• Act as a primary point of contact for customers via calls, chats, and emails regarding new-generation tobacco products.
• Provide expert product information and guidance to ensure high-level customer satisfaction within the Customer Support Services sector.
• Resolve technical inquiries efficiently while maintaining professional communication standards.
• Conduct outbound calls to assist customers with online store purchases and navigation.
• Stay fully informed regarding the latest marketing initiatives and promotional campaigns to provide accurate advice.
• Handle sensitive customer data with the utmost discretion, professionalism, and adherence to security protocols.
• Participate in ongoing training to maintain a deep understanding of evolving product lines and service expectations.

Requirements

• Excellent knowledge of Portuguese
• Good English language skills
• Computer literacy
• Native or fluent Portuguese (spoken and written)
• Demonstrated motivation to learn and aptitude for technical problem-solving

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our many Jobs in Greece means stepping into a lifestyle defined by sunshine, ancient history, and a vibrant social culture. Living in Greece offers you the chance to experience a world-renowned quality of life, where the Mediterranean climate enhances your daily routine and provides a perfect balance between professional ambition and personal leisure.

Choosing to relocate to Greece grants you access to breathtaking landscapes, an exquisite culinary scene, and a warm, welcoming community. With our dedicated relocation concierge handling all logistical complexities, moving to Greece becomes an effortless and exciting adventure, making this the ideal time to pursue a Portuguese Speaking Customer Service Representative position in Greece.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services industry, we invite you to click Apply Now. We look forward to reviewing your application and helping you start your journey in Greece with Mercier Consultancy Group.