Greek Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-leading organizations. As a leader in European recruitment and BPO services, we specialize in high-impact placements that drive career excellence within the global travel and mobility sectors.

Job Overview

We are currently searching for a professional to join our team in an on-site Greek Speaking Customer Service Representative position in Greece. This is an exceptional opportunity to represent a major global mobility brand while enjoying the vibrant lifestyle that makes our Greek-speaking jobs so highly sought after.

Key Responsibilities

• Provide premium support for a major global mobility brand, focusing on car rental and leasing inquiries.
• Manage inbound and outbound communications via phone, email, and digital platforms to resolve customer requests.
• Efficiently handle and de-escalate customer complaints with a focus on brand loyalty and service quality.
• Guide customers through complex booking and leasing processes to ensure seamless travel experiences.
• Maintain high levels of customer satisfaction by providing accurate and timely information.
• Collaborate with internal teams to streamline processes for a world-class travel service.
• Contribute to the consistent delivery of high-quality service standards in the travel industry.

Requirements

• Fluent Greek speaking skills
• Good knowledge of English
• Excellent command of MS-Office applications
• Previous experience in the travel or hospitality industry is a distinct advantage.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue one of our many jobs in Greece means embracing a world-class climate, rich cultural heritage, and a social environment that is second to none. Living in Greece offers a unique Mediterranean experience where historical wonders meet a modern, cosmopolitan lifestyle, making it the perfect destination for career-focused professionals.

Beyond the professional advancement, Greece provides an unmatched quality of life. From world-renowned gastronomy to breathtaking landscapes, those who work in Greece enjoy an exceptional work-life balance that only this beautiful country can provide.

How to Apply

If you are ready to advance your career with a major global brand in the heart of Athens, we invite you to click Apply Now to submit your application. We look forward to reviewing your credentials for this exciting opportunity.

Sincerely,
The Recruitment Team at Mercier Consultancy Group