Portuguese Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class opportunities across the Customer Support Services industry. As a leading European recruitment and BPO specialist, we pride ourselves on facilitating seamless career transitions for professionals seeking to advance their careers while experiencing the unparalleled lifestyle offered by jobs in Greece.

Job Overview

We are currently seeking a motivated professional for a Portuguese Speaking Customer Support Specialist position in Greece. This role is ideal for those who thrive in the Customer Support Services industry and wish to provide exceptional technical assistance to global clients while enjoying the cultural richness of Mediterranean life through our exclusive relocation-supported Portuguese-speaking jobs.

Key Responsibilities

• Provide high-quality technical support for digital imaging products, including printers, photocopiers, and cameras.
• Manage customer inquiries efficiently via phone, email, and live chat platforms.
• Adhere to established diagnostic procedures to resolve technical challenges within the Customer Support Services domain.
• Maintain a solution-driven mindset to ensure high levels of customer satisfaction and professional service standards.
• Document all interactions and troubleshooting steps accurately within the internal knowledge base.
• Build and nurture professional relationships with customers by providing empathetic and expert communication in Portuguese.
• Participate in ongoing training to stay updated on the latest digital imaging technology and support workflows.

Requirements

• Native or fluent Portuguese (spoken and written)
• Valid EU passport (mandatory)
• Strong written and verbal skills in Portuguese
• Good communication skills in English
• Tech savviness
• Previous experience with digital imaging products preferred

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing the opportunity to work in Greece means immersing yourself in a vibrant culture defined by sun-drenched landscapes and historic beauty. Residents in Greece enjoy a world-renowned Mediterranean climate and a relaxed pace of life that perfectly balances professional growth with personal well-being. It is a destination that consistently attracts those looking for the best international careers.

Beyond the professional landscape, Greece offers an incredible quality of life, featuring world-class cuisine and a welcoming local community. With our dedicated relocation support, your transition to life in Greece is handled with precision and care. Whether you are exploring ancient landmarks or relaxing by the Aegean Sea, you will find that living in Greece provides an enriching experience that stays with you for a lifetime.

How to Apply

If you are ready to take the next step in your career with a Portuguese Speaking Customer Support Specialist position in Greece, we encourage you to apply now. Join our team at Mercier Consultancy Group and discover how we can help you achieve your professional goals in a thriving international environment.