Czech Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on facilitating career growth for professionals seeking excellence within the global Customer Support Services industry.

Job Overview

We are seeking a talented professional for the Czech Speaking Customer Support Specialist position in Greece to join a prestigious automotive project. This role is perfect for those searching for high-quality Czech-speaking jobs that combine professional development with the vibrant lifestyle of working abroad, as we offer the best support for those looking for jobs in Greece.

Key Responsibilities

• Provide high-quality customer assistance for a prestigious automotive manufacturer via phone, email, and live chat.
• Resolve technical and product-related inquiries with precision to ensure a seamless brand experience.
• Maintain a professional demeanor while navigating complex customer needs within the Customer Support Services sector.
• Effectively document all interactions in the CRM system to ensure accurate case tracking.
• Collaborate with international teams to share best practices and improve service delivery standards.
• Continuously update your knowledge on product features and automotive specifications to provide expert-level guidance.
• Act as a primary brand ambassador, ensuring client satisfaction remains at the heart of every interaction.

Requirements

• Fluency in Czech
• Very good use of English
• Problem-solving mentality
• Tech savviness
• Native or fluent Czech (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Czech-speaking jobs means immersing yourself in the unparalleled beauty and culture of the Mediterranean. When you accept the Czech Speaking Customer Support Specialist position in Greece, you are choosing a lifestyle defined by sunshine, ancient history, and a warm, welcoming community. Greece offers an incredible balance of professional ambition and personal enrichment, making it the perfect destination for your next career move.

Our comprehensive relocation package makes your transition to life in Greece seamless and stress-free. From the moment you arrive, you will experience the world-renowned Mediterranean diet, stunning coastal scenery, and a high quality of life that makes working in Greece a truly rewarding experience. Join our team and start your new chapter in this vibrant, historic, and beautiful country.

How to Apply

Are you ready to take the next step in your career and experience all that Greece has to offer? If you meet the requirements, we encourage you to click Apply Now and join our prestigious team today. We look forward to hearing from you. Sincerely, the recruitment team at Mercier Consultancy Group.