Finnish Speaking Customer Service Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, specializing in connecting top-tier talent with premium international career opportunities. We pride ourselves on facilitating seamless transitions for professionals seeking to advance their careers while experiencing vibrant new cultures through our exclusive portfolio of jobs in Greece.

Job Overview

We are currently seeking a motivated professional for a Finnish Speaking Customer Service Specialist position in Greece within the dynamic Customer Support Services industry. This role is ideal for individuals passionate about delivering high-quality support for a major global streaming platform, offering a unique opportunity to live and work in the sun-drenched Mediterranean.

Key Responsibilities

• Deliver exceptional assistance to subscribers of a major streaming platform through phone and chat channels.
• Resolve complex payment-related queries with efficiency and professionalism.
• Provide technical troubleshooting for streaming issues to ensure a seamless user experience.
• Answer general "how-to" questions to help users navigate platform features effectively.
• Maintain high levels of customer satisfaction within the Customer Support Services sector.
• Collaborate with internal teams to escalate and resolve recurring service issues.
• Ensure all interactions reflect the high service standards expected of our international clients.

Requirements

• Excellent Finnish language skills
• Fluency in English
• Great communication & soft skills
• Problem-solving skills
• Computer knowledge
• Commitment to delivering excellence in the Customer Support Services field.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Finnish-speaking jobs means embracing a lifestyle defined by sunshine, ancient history, and a welcoming culture. Greece offers an unparalleled quality of life, where the balance between a professional career in Customer Support Services and personal leisure is perfectly maintained by the Mediterranean climate.

Relocating to Greece is an adventure of a lifetime, characterized by world-renowned culinary experiences, scenic landscapes, and a vibrant social atmosphere. When you accept a Finnish Speaking Customer Service Specialist position in Greece with us, you are not just accepting a job; you are becoming part of a community that values both professional growth and the joy of life that only Greece can provide.

How to Apply

If you are ready to take the next step in your career and join a top-tier team in a beautiful international setting, we encourage you to click "Apply Now" to submit your application. We look forward to welcoming you to the team.

Sincerely,
The Recruitment Team at Mercier Consultancy Group